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Frequently Asked Questions

Here, we have a list of the most frequently asked questions (FAQs) and common issues related to the TOOSEN LED control system and LED display screens. Our TOOSEN FAQ support center can help solve LED display controller problems and troubleshoot LED control card issues. Please feel free to contact us if you need any help.

How Is the Product Quality?

  • We focus on delivering reliable, long-lasting LED display solutions.

    We use high-quality LED lamps from trusted brands,and every display undergoes a 72-hour aging test before shipment.

    Depending on your budget and project requirements, we can also provide customized component options.


What Is the Warranty Period?

  • We provide a 2-year global warranty starting from the date the goods arrive at the destination port.

    Our engineering team is available online 24/7 and can assist through video calls, remote troubleshooting, and technical guidance.


How Much Is the Shipping Cost? How Long Does Delivery Take?

  • Shipping costs and transit times depend on: destination country, shipping method, cargo weight and volume, trade terms(DDP, FOB, CIF, etc.)

    Simply send us your delivery address, and we will provide the most suitable shipping options along with estimated delivery times.


Is Installation Difficult? Do You Provide Installation Support?

  • Most of our LED displays feature a modular design that simplifies installation and maintenance.

    We provide:

    • Detailed installation manuals

    • Installation videos

    • Wiring diagrams

    • Remote technical support

    • 24/7 online assistance

    In most cases, local technicians can complete the installation without specialized LED display experience.

Can You Produce Custom Sizes or Special Shapes?

  • Yes.

    In addition to standard LED displays, we specialize in custom LED solutions.

    We can manufacture according to your drawings, dimensions, or project requirements.


Can I Order a Sample?

  • Yes, sample orders are available.

How Much Does an LED Display Cost Per Square Meter?

  • The price of an LED display varies depending on several factors.

    Tell us your project details, and we will provide a tailored quotation.


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